Any quotes without hourly rates are flat rates, meaning that there are no restrictions or additional fees based on time.
Your fee is based on the quality and completion of the job. We cannot offer a discount because the provider completed the job faster or slower than anticipated
We cannot complete any cleaning of outdoor areas, biohazards, inside machinery like dishwashers, washing machines, inside the stove hood, etc.
We can provide an estimate for the length of the service, however, we cannot guarantee how long the appointment will take.
You are welcome to specify if you are only interested in booking for a finite amount of time, however, we cannot guarantee completion of the job if you are imposing a cut-off.
The cleaner(s) cannot perform junk removal larger than a few regular sized trash bags, so please be sure that any large debris is removed or relocated prior to the cleaning.
Please empty all cabinets and defrost all freezers prior to service with these extras, if applicable.
The cleaner(s) will bring all necessary supplies unless you’d like them to use something specific, in which case it can be left on premises for them with instructions on how/where to use.
Please note that the cleaner(s) will not be able to bring a step stool or ladder, so if there are any extremely high or out of reach areas that you’d like cleaned, we ask that you provide a safe means of access.